PRIVACY POLICY
Effective Date: 09/01/2026
Sublime Vibes Records is the public brand of Sublime Vibes Entertainment LLC.
This Privacy Policy explains how we may collect, use, maintain, and protect information when you visit our website, purchase music, download digital products, contact us, or otherwise interact with Sublime Vibes Records.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with our website, we may collect:
- Name;
- Email address;
- Contact information;
- Billing information;
- Transaction information;
- Purchase history;
- Download information;
- IP address;
- Browser information;
- Device information;
- Website usage information;
- Information voluntarily provided when contacting us; and
- Other information reasonably necessary to operate our website and business.
2. PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
Payment providers may collect and process information according to their own privacy policies and terms.
3. HOW WE USE INFORMATION
We may use information to:
- Process purchases;
- Deliver digital music;
- Provide customer support;
- Respond to inquiries;
- Maintain transaction records;
- Prevent fraud;
- Investigate unauthorized transactions;
- Protect our website;
- Protect our intellectual property;
- Investigate unauthorized use of our music;
- Maintain accounting records;
- Comply with legal obligations;
- Improve website functionality; and
- Perform legitimate business functions.
4. COPYRIGHT AND FRAUD PREVENTION
Information associated with purchases and downloads may be used to investigate suspected fraud, unauthorized redistribution, unauthorized downloading, copyright infringement, or violations of our licensing terms.
This may include:
- Purchase records;
- Download records;
- Account information;
- IP addresses;
- Transaction dates;
- Device information; and
- Customer communications.
5. THIRD-PARTY SERVICE PROVIDERS
We may rely on third-party providers for:
- Website hosting;
- Website management;
- Payment processing;
- Digital delivery;
- Analytics;
- Security;
- Email;
- Customer support; and
- Other business services.
These providers may process information according to their own terms and privacy policies.
6. COOKIES AND ANALYTICS
Our website or third-party providers may use cookies, pixels, analytics tools, or similar technologies for:
- Website functionality;
- Security;
- Website analytics;
- Performance;
- Marketing measurement; and
- User preferences.
The specific technologies used may change as our website and service providers change.
7. INFORMATION SHARING
We do not sell customer information merely because someone purchases music from Sublime Vibes Records.
We may disclose information when reasonably necessary to:
- Process transactions;
- Deliver products;
- Operate our website;
- Provide customer service;
- Prevent fraud;
- Protect our rights;
- Respond to lawful requests;
- Comply with applicable law;
- Enforce our agreements; or
- Protect customers, our business, or others.
8. COPYRIGHT ENFORCEMENT
If we have reason to believe that purchased music has been illegally redistributed or commercially exploited, information associated with the transaction may be used to investigate the matter and, where legally appropriate, shared with service providers, platforms, legal representatives, government authorities, or other parties as necessary to enforce our rights.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
10. DATA RETENTION
We may retain information as reasonably necessary for:
- Business operations;
- Accounting;
- Tax requirements;
- Fraud prevention;
- Copyright enforcement;
- Legal obligations;
- Dispute resolution; and
- Other legitimate business purposes.
11. CHILDREN
Our website and digital music products are not intentionally directed toward children in violation of applicable law.
We do not knowingly request personal information from children in violation of applicable law.
12. PRIVACY RIGHTS
Depending on applicable law and where you live, you may have rights concerning your personal information.
Privacy requests may be submitted to: support@sublimevibesrecords.com
We may need to verify your identity before completing certain requests.
13. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, streaming services, social-media platforms, or other services.
We are not responsible for the privacy practices of third-party websites.
14. CHANGES
We may update this Privacy Policy from time to time.
The Effective Date and/or Last Updated date will be changed when appropriate.
15. CONTACT
Sublime Vibes Entertainment LLC
Sublime Vibes Records